Refund policy

Introduction

At Home Hearts, we take pride in providing high-quality, customizable products that are made with care and attention to detail. Each item is crafted to your specifications, making it uniquely yours. Due to the personalized nature of our products, we have an "All Sales Are Final" policy in place.

All Sales Are Final

Once a purchase is made, all sales are considered final. We do not offer refunds, exchanges, or returns, except as otherwise explicitly stated in this policy or as required by applicable law.

Defective or Damaged Products

In the rare event that you receive a product that is defective or damaged upon arrival, please contact our customer support team within 7 days of receiving the product. We will review your case and may offer a replacement or refund at our discretion.

Order Cancelations and Refunds

We do not offer order cancellations or refunds of any kind. It is your sole responsibility as the customer to use the sizing chart on the product page to verify the correct size before placing your order. No exchanges or returns are allowed for size differences. No exchanges, returns, or refunds for buyer’s remorse.

Changes to this Policy

Home Hearts reserves the right to update or modify this "All Sales Are Final Policy" at its discretion. Any changes will be effective immediately upon posting on our website. It is your responsibility to regularly review this policy to stay informed about any updates.

Contact Us

If you have any questions, concerns, or need clarification regarding this policy, please contact our customer support team at support@homehearts.com

By making a purchase from our company, you acknowledge that you have read and agreed to this "All Sales Are Final Policy." We appreciate your business and thank you for your understanding and compliance with our policy.

 

Last updated: November 6, 2023